The Recruitment Software for Social Care & Regulated Industries

Harbour’s Safer Recruitment Solution is an applicant tracking system that’s designed to speed up hiring, reduce costs, and stay aligned with regulatory bodies like CQC, Ofsted, HMRC, GDPR and more.

The Recruitment Software for Social Care & Regulated Industries

Harbour’s Safer Recruitment Solution is an applicant tracking system that’s designed to speed up hiring, reduce costs, and stay aligned with regulatory bodies like CQC, Ofsted, HMRC, GDPR and more.

Harbour gives you access to one simple end-to-end hiring platform, replacing the need for spreadsheets, printed paperwork and disparate hiring systems.

Available via desktop and our Mobile Manager app, our recruitment software gives your team 24/7 access to the tools they need for faster, safer hiring.

  • Slash your time-to-hire by over 60%

  • Significantly cut your administrative burden

  • Improve the candidate experience to attract and respond to top talent quickly

  • Bake compliance into every step of your hiring process

  • Ensure every team member is following the same workflows and undertaking compliance-related tasks consistently

  • Reduce your reliance on agency staff and cut hiring costs through massive speed and efficiency gains

  • Ease your mental load and free up more time for care planning and service delivery

Managing Vacancies Made Simple

Job Descriptions: Eliminate the drudgery of manual tasks by creating templates of your most-used JDs for future use.

Autopost to Indeed: Forget the endless cycle of “choose/review/post/repeat”: Harbour lets you post to Indeed (with QuickApply enabled), Google for Jobs and more - with the same action that publishes it on your site.

Flexible hiring for diverse roles: Seamlessly switch between recruiting for heads and hours, or combine both in the same system, whatever fits your operational needs.

Why It Matters: Social Care providers often have to juggle different platforms whilst mixing and matching procedures across the hiring process. We’re specifically built around safer recruitment principles - no compromise, just compliance.

A Candidate-First Application Process

A Full Application Form (But at the Right Time): We don’t dump a massive form on candidates at the outset. Instead, we capture essential info first, then invite them to complete the full application once they’re invested - delivering streamlined, in-time, critical data capture, with validation built in.

Collect Pre-Interview Data: Have all the bases covered before you send that invite - instant peace of mind for settings that require a full application before a face-to-face interview.

No More Gaps: Our system blocks submission of missing data like address history, employment history or references, ensuring you have everything needed for safer recruitment audits - and speeding up onboarding in the process.

Why It Matters: Recruitment software that strikes the right balance means fewer dropouts, better GDPR compliance, more accurate data, and a faster, safer path to new starters.

Shortlisting and Communicating with Candidates

Reliable AI Candidate Summaries: Even if candidates don’t have a polished CV, we use AI to generate a plain-language summary from their application and CV, helping you to quickly gauge suitability.

Secure The Best Candidates Quickly: Harbour’s system for easily reviewing and processing applications lets you spot the best ones quickly - before someone else does! You’ll even get push-notifications for new applications, and prompts along the way to ensure a faster response.

Omnichannel Communication: Reach candidates where they are. Email, SMS and WhatsApp integration ensures faster, clearer communication with less ghosting and significantly reduced dropouts.

Review Candidates On-The-Go: Our Mobile Manager App lets you review candidates, upload documents to their profile, communicate with them instantly, and schedule interviews (TI, VI, or F2F) right from your phone.

And for managers supported by a central recruiting resource, the Hiring Manager Portal is the one-stop-shop for their hiring involvement. Simple, stripped back, low-mental load, with clear direction for actions and regular prompts and reminders to ensure the hiring process progresses smoothly from all involved parties.

Why It Matters: A poor candidate experience can slash your applicant pool. By removing hurdles and bottlenecks, you can easily engage with higher-quality candidates, while the competition is still sorting through stacks of CVs.

Scheduling Interviews Made Easy

Automated Interview Scheduling: No more confusion, no more clashes. Harbour lets you present your availability, with candidates choosing a time and date from available slots. Confirmations go straight into your calendar, along with automated reminders and updates.

Why it Matters: Slow scheduling is a red flag for applicants, and one of the main causes of ghosting or drop-out. Removing friction makes it much easier to hold on to promising candidates.

Contract Management and Reference Capture

Effortless Document Capture: Upload sighted Right to Work (RTW), Proof of Address (POA) and other important documents directly to a candidate’s profile.

You can safely upload via the Mobile Manager app, too. A simple QR Code gives you secure access to the platform, enabling phones to be used without data processing concerns or spending time trying to find a scanner.

Missing Information Stops Candidate Progression: Candidates cannot progress to the next step of the application or onboarding process unless the required documentation is captured and appropriate checks are completed.

The applicant tracking system also blocks any applicants that have information missing, giving you clear sight of any holes in your safer recruitment processing. This ensures plenty of time to chase for important documents and prevents time wasted later in the process. Harbour even automates the chasing for you!

Automated Contract Generation: We’ll load in your offer letter and contracts, then, using our native functionality, you can easily establish dynamically generated documents that differentiate between TBC, potential or actual start dates. Candidates can accept their documents electronically, with copies emailed as well as downloaded, and updated records flowing straight into their digital new starter record.

Reference Capture Made Easy Digital references can be requested, tracked, chased and verified in-system, saving you hours by automating repetitive manual tasks.

Postal Requests can also be managed in Harbour, with printable reference letters to ensure everything is still logged for compliance, even where an email address isn’t known.

Why it Matters: References and documents can present a major bottleneck. By automating and streamlining and the chase and response, you can cut weeks off your onboarding timeline.

Onboarding and Automated New Starter Packs

One Unified ATS System: All recruitment data, references, compliance checks, and sighted and signed documents feed into a single new starter pack. This helps you to evidence your rigorous hiring practices through workflows and real-world audit trails.

Regulator-Ready: Perfect for CQC, CiW, CiS, Ofsted, GDPR, and HMRC audits. Every piece of the journey is recorded, traceable, and easily retrievable.

Multi-Award Winning: Our onboarding approach has been recognised by industry experts, but more importantly, it works.

Why It Matters: Automation saves huge amounts of admin time, and your new hires feel engaged and informed right the way through the process that leads them to day one, with automated messaging to keep managers and new starters alike updated.

Looking Ahead: Our Product Roadmap

Always evolving, always improving

Always evolving, always improving

New Integrations: We’re constantly adding partnerships with job boards, HRMS platforms, and background check providers.

Enhanced AI Features: Smarter candidate matching, predictive analytics for turnover, and more.

User Experience Upgrades: We’re refining our mobile app, manager portal, and reporting tools based on client feedback.

Have a Request? Let us know! Many of our best features started as client suggestions.


Why It Matters: We’re not standing still. When you choose HARBOUR, you’re choosing a partner committed to ongoing innovation.

New Integrations: We’re constantly adding partnerships with job boards, HRMS platforms, and background check providers.

Enhanced AI Features: Smarter candidate matching, predictive analytics for turnover, and more.

User Experience Upgrades: We’re refining our mobile app, manager portal, and reporting tools based on client feedback.

Have a Request? Let us know! Many of our best features started as client suggestions.


Why It Matters: We’re not standing still. When you choose HARBOUR, you’re choosing a partner committed to ongoing innovation.

New Integrations: We’re constantly adding partnerships with job boards, HRMS platforms, and background check providers.

Enhanced AI Features: Smarter candidate matching, predictive analytics for turnover, and more.

User Experience Upgrades: We’re refining our mobile app, manager portal, and reporting tools based on client feedback.

Have a Request? Let us know! Many of our best features started as client suggestions.


Why It Matters: We’re not standing still. When you choose HARBOUR, you’re choosing a partner committed to ongoing innovation.

Ready to See It in Action?

Book a Demo or Contact Us to learn how these features come together in one powerful, user-friendly platform.

For Harbour updates,
join the crew!

Stay in the loop on new features, best practices, and industry insights - no spam or pushy sales, guaranteed.

Loading reCAPTCHA...

For Harbour updates,
join the crew!

Stay in the loop on new features, best practices, and industry insights - no spam or pushy sales, guaranteed.

Loading reCAPTCHA...

For Harbour updates,
join the crew!

Stay in the loop on new features, best practices, and industry insights - no spam or pushy sales, guaranteed.

Loading reCAPTCHA...

Accreditations