We care about technology-enhanced human systems. So we thought we would share regular thoughts and opinions about why we think they matter so much.
Our ‘Dare to Care’ is important to us – a vital part of our business is our Client Support and the service that we offer.
We’ve all had that moment when you’re in a restaurant and you’ve just put a mouthful of food in your mouth – when the waiter/waitress comes over and asks ‘How is everything?’.
At HARBOUR, we’re focusing on asking the right questions at the right time. We understand that people lead busy lives and once an email or phone call has been dealt with, we move onto the next thing in our day.
If you haven’t seen it already, our Support Team are now offering all our clients the opportunity to feedback on the service we provide. This forms part of each and every communication you receive from us:
"At HARBOUR, we "Dare to Care" - so how are we doing? Please click here to give any feedback you have on the Support you've received today."
If you’d like to leave us any feedback (which we actively encourage, whether it be something good, or something we can learn from), simply follow the link and complete the form.
We know not everyone likes form-filling, so we’ve kept this short and sweet – with the ability to leave comments anonymously if you’d rather.
Regardless, your feedback is always welcomed at HARBOUR!