We care about technology-enhanced human systems. So we thought we would share regular thoughts and opinions about why we think they matter so much.
Well - what a place we find ourselves in.
To cut to the chase : we're a software business and so we're fortunate enough that working remotely is second nature to large parts of the business. As with any modern business our Business Continuity Plan has always accommodated, and from time to time been practised, what would happen with complete office shut-down. We've now been enacting that for a number of days and we're not aware of any dip in our famously responsive service (if you disagree then don't hesitate to give us specifics and we'll ensure that is addressed urgently) and so are comfortable that we're in as good as place as we can be to maintain "business as usual" service.
Phones are diverted. Emails are ... well... emails. And we maintain a full staff progressing with work we've got on.
We're all watching the same media channels as the rest of the UK to understand what today's new direction is, and we'll commit to keeping as open a dialogue as is possible over these uncertain times - prioritising the health of our team and commitments to our clients as we always have done.
if you have any questions then please don't hesitate to reach out to us, we've always believed that Maureen Lipman as Beattie was onto something ("it's good to talk" for those of you too young to know that reference ;), so let's keep talking, finding whatever positives we can and ensure that when we come out the other side of whatever this is and whenever that is we're in a great place to springboard into greater success together.
In 1966 Robert F. Kennedy said "There is a Chinese curse which says “May he live in interesting times.” Like it or not, we live in interesting times. They are times of danger and uncertainty; but they are also the most creative of any time in the history of mankind."
We won't give up Daring To Care - we hope you don't either, because right now we all need some serious levels of mutual TLC.
Alex Hens - CEO