We care about technology-enhanced human systems. So we thought we would share regular thoughts and opinions about why we think they matter so much.
No not mine! This is a request for you to spend two minutes giving a vote to a business of which I am a big fan. Of the product, the packaging, the service, the owner and particularly the product (yes I know that was twice ;)). But this vote is not for any of that (although I'm sure Kate wouldn't mind if you voted for her for any of those :)) it's for a competition looking for the most resourceful, original, exciting and disruptive small businesses in the UK. Let me see if I can explain why I want you to vote Gower Brownies:
Gower Cottage Brownies is in every sense a cottage business. Running from the back of her family cottage on the Gower, Kate Jenkins makes IMHO the worlds best chocolate brownies (clearly Kate went to the Cuprinol school of branding ;)). Just a few years ago Kate thought she'd see if she could sell a box or two of her home made brownies in her local community co-operative shop today she's turning over in excess of £120,000, has plaudits as long as my arm and celeb fans that include amongst them John Barrowman, Emma Forbes, Andi Peters, Phil Jupitus, Jeremy Vine and plenty of people who know food such as Gary Rhodes, Delia Smith and Gregg Wallace. Oh, and they're a pretty big hit with many members of the Welsh and English rugby squads!
So why the vote? Well Kate's done this pretty much singlehandedly. Not always all the production and packaging bit she's got @TheBrownieBitch in the evenings and weekends and nowadays a couple of “Brownie Elves to help out more and more, but what has impressed me is the way that Kate has truly leveraged social media (and in particular Twitter) to build the business. With nearly 3,000 followers and 43,987 tweets she has spread the word, built a face for the brand and used her loyal following network to propel the business and it's profile. From her followers hounding Phil Jupitus to “stop by when he'd tweeted he was having a day out on the Gower to making Kate aware that John Barrowman was filming down the road and passing on the info that he's partial to chocolate.
The product's good. I mean reaaallllly good Kate has many awards and is becoming a regular star attraction at the Good Food Show. The service is great, the packaging classy and the delivery prompt. And you need all of these things to make a success in a very crowded marketplace. But:
So there you have it my case (as long winded as usual) as to why I think that Gower Cottage Brownies deserves your vote in the Smarta 100 for 2011. So please take a minute or two and follow the link through. Help a small business and a lovely business lady. And you never know if you haven't tried a heavenly Gower Cottage Brownie then maybe voting here will bring that moment all the closer for you.
[N.B. voting closes 20-9 @ 6pm and if you think that what you've read makes this a worthy nomination then please pass the link on. Ta.]